GMD - Medium Description

Just to clarify the use of this field now that we have ICT using Heritage and adding their own equipment.

Please could the following media be kept for the sole use of ICT as the overdue letters and loan periods are set differently to suit their requirements.

Laptop
Mobile Device
ICT Equipment

Similarly please could ICT not use any other medium listed as this will lead to problems with loan periods and overdue notices.

If either the LRCs or ICT need to use another medium or need one adding to the list please contact me so that I can ensure that your loans and overdues will work properly.

Searching for Readers by First Name

Did you know...

that as well as searching by Surname you can also search for Reader Records in Circulation by First Name.

In the Enter Reader Code box you need to type a comma before entering the name

e.g. ,MARIE

This will generate a list of the people whose first name begins with the letters entered from which you can choose the correct record (as it would in a Surname search).

Reader Email Addresses

Heritage will accept just one address in the email field on the Reader Record.

So you cannot enter two addresses as you would do in an email program
i.e. j.smith@hotmail.com; johnsmith@gmail.com

An Invalid Email report will be logged when attempting to email any reader with multiple email addresses listed in one field.

If you have been entering multiple addresses in this way I can run a report to identify these records so let me know and I run one off for you so that the extra address can be deleted.