Adding Students

Just to clarify what is happening with student records:

An import is being carried out on a weekly basis (Friday) so any students who have been added during the week will have their full details added at this point.

Students who are not on Heritage should be checked on Eclipse to ensure they are enrolled.
If they are not on Eclipse they should not be added to Heritage.
If the student thinks they have enrolled and therefore should be on Eclipse refer them back to their tutor or IAC.

Adding DVD Orders

When adding orders for DVDs to Heritage please check the catalogue before creating a new record.

If another copy is already in stock somewhere the extra copy needs to be added to the existing record.  If you've searched the catalogue using 'Enquiry' or 'Heritage Online' take a note of the S number so you can quickly find the correct record when entering the order.

Advanced Bookings Report

I have amended the 'Advanced bookings waiting to be picked off the shelf' report so that you can now enter your site code (FC, GC, or MW) to limit the report to items at your site.

This should make things clearer for staff working through the report to get items ready for collection.

DVDs and BBFC certification

Now that we have imported all student records which includes date of birth all the work to include the BBFC classification will come into play.

If a 17 year old student brings an 18 rated film to the Issue Desk Heritage will recognise that they should not be allowed to borrow it.  You will see a message which will ask you if you wish to continue with the loan. 

Unless the student is on a Media course and has a note on their record indicating that they can borrow 18 rated films you must click 'No' and inform the student that they cannot borrow the film and perhaps they would like to choose another one.