... when deleting the catalogue records of items that have been cancelled so that there are no copies available or expected.
If you have a reservation on an ordered item that is subsequently cancelled you must clear the reservation before you can delete the catalogue record.
If the reservation is not cleared you will get a message informing you that you cannot delete the record as there are copies on loan.
Now, obviously, you haven't had the book so it can't be on loan but the reservation is a circulation function and creates a link between a reader record and the catalogue record. This link has to be cleared for the deletion to work.
- Cancel the reservation on the reader record.
- Then to clear it completely you will have to run the Check Reservations process.
- Once this has run you should be able to delete the catalogue record.
NB It is easy to see whether a catalogue record has a reservation attached. Simpy go to the Other tab in the catalogue record and if there are any reservations the names will be listed in the Reservers box.