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Thursday, 9 January 2014

Dawson download update

Please see the message below from Dawson about this issue.

Dear Customer,

There are currently some issues regarding the download function on dawsonera which we have been working to resolve over the last few days. We have now made some immediate temporary changes to re-enable this function while we prepare and test a permanent solution over the next few days. We are taking this approach in order to thoroughly investigate the situation so that we can then assure you there will be no further risk to disruption of service later on.


Once we are completely confident about the resolution to this issue we will send out a confirmation.

We apologise to you and your users of this service for the inconvenience caused by these errors. A further update will follow as soon as possible.

Thank you

Jane Johnson
Head of UK Library Sales 

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