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Thursday, 23 January 2014

Update from Dawsonera

Please see the message below from Dawson regarding downloading e-books:

Dear Customer,

Following our release last week to address the problems that users were experiencing when downloading content, we are pleased to report that we have seen some improvement in download speeds this week. We still feel that this should work more quickly, however, and will continue to work with our technical specialists in order to make any further improvements where possible.

We are aware of an issue that customers are experiencing where content is unavailable and have seen the message “this title is coming soon to dawsonera”. We are still working to resolve this issue and will be performing a software upgrade on Thursday 23rd January to help resolve the problem – no downtime will be incurred while this is upgrade is performed. 

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